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One Thing You Shouldn’t Forget to Do at a Call Center Interview

You’ve dressed for success. You’ve shown body language that screams confidence. You’ve nailed most – if not all – of the questions thrown at you. At the end of the call center interview, the recruiter asks if you have any questions. You say no.

Oops wrong move. The best answer to this is “Yes.” Then go ahead and ask a few!

Why you should ask questions

  • To learn more about the job and the company. Interviews are a two-way street. Many applicants believe that job interviews are just for employers to see if they want to hire you. Sure, it is, but it’s also a way for you to see if you want to work at that company.
  • To show your interest in the job. Recruiters will want to see your commitment, and asking good questions is an excellent way to show this. And if you ask the right questions at a call center interview, they’ll know you’ve done your homework on the company and that you know what you want.

Something to remember! 
Do not ask questions about things you can find on their website or social media channels. If you ask obvious questions, they’ll know you didn’t research on them like you should have.

Questions to ask
Here are some good questions to ask at a call center interview:

  • What is the company culture like?
  • Are their opportunities for promotion?
  • What is the training program like?
  • What are some of the challenges agents face?
  • What will I be expected to do on a daily basis?

Here at Kalibrr, our goal is to help you start your career – and we do it for free!

Have any questions about a call center interview? Comment below!